About Us

Rely On Our Expertise and Experience!

Craig Comfort, founded in 2015, has years of experience in the HVAC industry, serving all of Madison and Limestone Counties.

Craig Comfort Control is your source for all of your HVAC service needs. We treat every customer like family, adding comfort to their day by solving problems, creating solutions and delivering a world-class service experience. We repair a wide range of HVAC brands, and install new systems for homes and businesses, too. Let us be your one-stop shop for all of your A/C needs!

We provide exemplary service to the following areas: 
Madison County – Huntsville, Madison, Meridianville, New Market, Hazel Green, Brownsboro, Redstone Arsenal, Owens Crossroads Limestone County – Athens, Mooresville, Elkmont, Ardmore, Lester, Gurley, Toney, and Harvest.

Meet Justin and Caroline

The Heart of Craig Comfort Control

Justin and Caroline Craig are the owners behind Craig Comfort Control, a leading HVAC service provider in North Alabama. With Justin’s extensive technical expertise and Caroline’s adept administrative skills, they have built a family-oriented business committed to exceptional customer service and quality HVAC solutions.

Justin Craig


Justin began his HVAC career in Athens in 2002, learning the basics as a sheet metal mechanic. He learned how to fabricate, assemble and install commercial, industrial and residential ducting and flashing. He earned his EPA Universal Certification and completed NARS Tech training in 2006. In 2009, he advanced to an HVAC Installer when he started at Garrison & Garrison. During his 3 years at Garrison & Garrison, Justin perfected his skills in HVAC system removal and installation, along with whole duct system replacements. He learned about quality control and customer service. In 2011, Justin earned his NATE (North American Technician Excellence) Certifications in Air Distribution Installation & Service and Gas Furnace Installation & Service. Justin transitioned into more large-scale commercial work in 2012 when he joined Lennox National Account Services (NAS). During his 4 years with Lennox NAS, Justin became an efficient and knowledgeable independent service technician. His service territory covered all of North Alabama, including such businesses as Lowe’s, Walgreens, Wal-Mart and Lens Crafters. Justin expanded his NATE Certifications to include Air Conditioning Installation & Service, and Air-to-Air Heat Pump Installation & Service. During his time at Lennox NAS, he received continuing education in service, mechanical codes and installations. He was recommended for the Branch Manager position but decided to start his own company instead! Justin earned his Alabama State HVAC Contractor License in 2015 and began Craig Comfort Control shortly thereafter.

In September of 2021, Justin completed his Alabama State certification as a Master Gas Fitter. We’re proud to be able to offer this additional service to our clients!

Justin was born in Lester, Alabama where he attended West Limestone High School. He moved to Huntsville around 2009. He and his wife, Caroline have been married since June 2017. They have three children together, Graham, Eva Marie and Isabel. Justin is an avid Alabama Football fan! During his free time (which is rare) Justin enjoys yard work and grilling out on his Big Green Egg.

Caroline Craig

Office Manager

Caroline is our Marketing and Office Administrator. She is Justin’s wife and has been with the company since the very beginning! She has enjoyed getting to learn everything HVAC and how to run a business. Caroline earned a Bachelor’s Degree in Psychology from the University of Mississippi and a Master’s Degree in Kinesiology from the University of Tennessee. She is also currently studying for her Gas Fitter Journeyman’s Exam and HVAC License Exam. During her free time, Caroline enjoys spending time with her girl friends and going to the lake!

Caroline is a member of the Junior League of Huntsville and a Board Member of United Cerebral Palsy.

Talk with One of Our Specialists

We treat you like family! No extra charge for weekend or emergency service!

Call us today (256) 777-0480

Why Choose Us?

We are not your average HVAC company we offer all custom services. If you are looking for the lowest bidder we are not going to be your choice. We do not have stock or standard pricing on any project. Every project is custom to the exact specifications needed for the property, customer and equipment.

We perform HVAC Load Calculations to determine what size equipment is best for your home or business. We design custom duct systems for new construction homes or businesses. Our Technicians do not get spiffs, commission or any bonuses based on sales. We will never sell you anything you do not need. A lot of other HVAC companies use a Service Call or Maintenance Visit as an opportunity to make more money, by selling IAQ products, accessories, unnecessary services or parts. We pride ourselves on the fact that you will NEVER experience that with our company.

Our recommendations are based on your exact needs. We want to do what is best for our customers and their family. Are you looking for a more personable experience with your HVAC Contractor or Gas Contractor? Look no further! Our office staff make it their priority to learn each and every customer’s name, address and be familiar with their service history.